业务 & 行业专业培训

Our instructors are industry professionals that bring real-world insights and best practices to the training sessions, ensuring your employees gain practical skills that can be applied immediately.

Whether you prefer on-site training at your business or training sessions at our college campus, 我们可以满足你的要求. We also offer flexible training formats, including in-person, online, and hybrid options

我们认为，一刀切的培训计划是无效的. That’s why we work closely with you to customize the training content to address your specific needs. 我们可以结合贵公司的政策, 程序, 培训材料中的案例研究, 使学习经验更相关，更有影响力.

Our team is dedicated to ensuring the success of your training initiative. 我们在整个培训过程中提供持续的支持, 从项目开发到交付和评估. We also offer post-training resources and follow-up sessions to reinforce learning and help your employees apply their new skills in their day-to-day work.

在这个研讨会上, participants will have an opportunity to collaborate and build a strategic plan to assess the culture of the organization and brainstorm ways to enhance the alignment of their teams to the organization’s mission. This workshop is designed to help leaders strengthen their team’s morale, unity, and performance. (90分钟)

无论组织中的变化有多重大, 正确执行, 支持, 信息传递还能帮助员工适应变化. 在这个关于变更管理的研讨会上, leaders will have the opportunity to put a plan together to execute change within their organization. The group activity uses “real” examples of change in their organization and invites participants to work in groups to design a strategy to execute change in the future. (2小时)

在这个互动式的高级销售课程中, 我们将关注销售过程中的三个关键领域:需求分析, 创建提案, 和关闭. 在这半天的会议中, 我们将涵盖专业品牌, 产品定位的重要性, 创建一个可靠的提案, 要求出售, 处理反对意见, 建立回头客. Participants will have an opportunity to apply the skills they learn to their business practices.

(4小时)

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创造卓越的宾客体验 Workshop is for organizations who wish to empower their employees with the skills and knowledge necessary for providing extraordinary hospitality and exceptional guest experiences. 突出组织的使命宣言和核心价值观, workshop participants will learn how to effectively communicate with guests, 预测他们的需求, 并专业地处理各种情况. Training will include both theoretical and interactive components to ensure employees understand the principles of guest service and can apply them in the fast-paced, 他们每天都会遇到现实世界的场景. (3小时)

在这个互动和引人入胜的研讨会, participants will review the process for posting job openings as well as selecting and interviewing candidates. 修改职位描述的实践活动, 筛选候选人, and conducting effective interviews are designed to help hiring managers clarify their understanding of their organization’s hiring process, 提高他们的招聘技能，最大化他们的招聘努力. (3小时)

创造一个包容的工作环境 Workshop is designed for organizations that are committed to fostering diversity and inclusion within their teams. 在本次会议期间, participants will have the opportunity to explore and understand the importance of inclusion, 了解有助于建立一个有凝聚力的团队的关键行为, 并确定包容性工作环境的特征. 这个互动式研讨会提供了一个讨论的机会, 分享, 反映, and collaborate to develop a strategy that can implement a more inclusive workplace environment in their organization. (2小时)

The Frontline supervision training is designed to equip new supervisors with the necessary skills and knowledge to effectively supervise and manage a team of frontline employees. 这个培训项目侧重于培养领导能力, 沟通技巧, 解决问题的技巧, 以及解决冲突的策略.

本次培训的参与者将学习如何设定明确的期望, 提供建设性的反馈, 并激励他们的团队成员实现他们的目标. They will also gain an understanding of the importance of employee engagement and how to create a positive work environment.

在培训结束时, participants will have the tools and techniques to effectively lead their team, 提高生产力, 在他们的组织中创造一种卓越的文化. (24小时，分为6节)

你可能每天都在使用微软的Outlook，而且它运行得“很好”.“然而, you may not be aware of the many productivity and efficiency tools available in the program that will take your experience from “just fine” to “Holy cow, 我不知道我能做到!”

在这个研讨会上, you’ll learn to master the features of Microsoft Outlook for increased productivity and efficiency. 在研讨会结束时, 你会节省时间的, 减少挫败感, and taking full advantage of Outlook’s email and calendar functionalities.

主题:

• 快速回顾电子邮件的基本知识
• 管理电子邮件的技巧
• 提高效率的定制
• 使用Outlook进行时间和项目管理

Office Outlook has many advanced features that can make your email work experience more efficient and even pleasant. 将你的Outlook技能提升到一个新的水平! 在这个研讨会上, you’ll build on skills learned in the Outlook Level I Training. 在研讨会结束时, 你会节省时间的, 减少挫败感, and taking full advantage of Outlook’s email and calendar functionalities.

主题:

• 高级电子邮件定制
• 使用类别
• 使用规则
• 日历基础知识
• 关于时间的高级技巧 & 项目管理

解决职场冲突在各个层面都具有挑战性. This workshop is designed to help participants adopt best practices in conflict resolution. Participants will learn tips on how to handle and quickly resolve conflicts that their teams face and identify strategies that they believe will work best. (2小时)

This a training prepares students to take the ServSafe certification exam for managers. 主题包括:食物安全的重要性, 良好的个人卫生, 时间和温度控制, 防止交叉污染, 清洁和消毒, 安全食物制备, 接收和储存食物, 解冻方法, 烹饪, 冷却和加热食物, 危害分析和关键控制点, 食物安全规例, 和更多的. 课程的高潮是国家认证考试. 培训可以在你所在的地方或学校提供. (8小时，包括考试时间)

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